Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Product Owner-Integration at Candescent delivering integrated digital banking solutions. Collaborating with clients and development teams to meet product objectives and enhance user experiences.
Responsibilities
- Lead efforts to define specific functions, integration requirements, user experiences, and deployment strategies for delivery to both the company and market
- Develop, shape, and refine user stories, problem statements, and acceptance criteria to ensure efficient and effective team consumption
- Collaborate with the broader product organization to ensure integration across all Candescent Digital Banking Technology products
- Work closely with the development team to ensure that delivered products meet specified requirements and are delivered on time and within budget
- Drive understanding of the work to be completed by the development team, supporting effective sprint sequencing and incremental delivery
- Participate actively in scrum ceremonies such as sprint planning, reviews, retrospectives, daily stand-ups, and demos
- Maintain functional quality by setting and evaluating expectations and acceptance criteria
- Present and train internal customers on new platform features and services released in each version
- Prepare explanatory documentation for customers on existing and new platform functionality
- Document business requirements using the company's software development tools and methodology
- Collaborate with the Product Manager to manage product profitability and performance, ensuring alignment with short- and long-term product objectives and roadmaps
Requirements
- Bachelor’s degree in computer science or a related field, or equivalent work experience
- 5+ years of experience in the finance industry, preferably with large-scale digital, online, or mobile banking applications for consumers or small businesses
- Strong understanding of complex business and technical problems
- Proven experience delivering software products through the definition, design, and release cycle
- Experience with Agile/Scrum methodologies throughout the software development lifecycle
- Familiarity with industry standards such as PCI, WCAG, and FFIEC
- Strong leadership, project management, time management, and problem-solving skills
- Excellent verbal and written communication skills
- Deep understanding of user and business needs to create and prioritize user stories that deliver value
- Ability to prioritize based on business value, user impact, and technical feasibility
- Experience taking products from inception to launch in the fintech, banking, payments, or financial services area
- Deep understanding of core banking systems (ledgering, deposit management, money movement, reconciliation) and payment networks (ACH, FedNow, RTP, wires, card rails)
- Ability to have in-depth technical discussions with engineering teams on API, end-2-end solution, scalability, reliability, and security
- Strong knowledge of cloud and microservices infrastructure
- Strong analytical skills to use data and metrics to make data-informed decisions
- Experience using the latest technologies such as AI/ML and its applications to solve practical product problems is a big plus.
Benefits
- Health insurance
- Flexible working hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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