Member Experience Consultant developing member education and communication solutions at Sun Life. Focuses on enhancing client engagement and corporate goals through effective strategies and relationships.
About the role
- Specialist in lucrative activities research assisting managers with disability claims evaluations. Conducting labor market research to identify available job options for employees unable to work due to disability.
Responsibilities
- Provide expertise and assistance regarding the process for evaluating gainful activity
- Determine which occupations are considered gainful
- Conduct labor market research with employers and staffing agencies
- Summarize research findings and communicate them to the claims manager
- Establish and maintain a regional labor market and job database
- Monitor labor market news and communicate information to disability claims management office staff
Requirements
- Post-secondary diploma
- Bilingual (fluent in French and English) required
- Knowledge of disability insurance provisions and rehabilitation services is an asset
- Strong analytical and research skills
- Strong organizational and time-management skills
- Strong problem-solving abilities
- Advanced verbal and written communication skills
- Strong computer skills and ability to navigate various user interfaces and the Internet
- Proficiency in Microsoft Excel
- Ability to multitask and maintain a results-oriented focus
- Ability to work independently and collaboratively with colleagues in remote regions
Benefits
- Diverse and inclusive work environment
- Career development and wellness support
Job title
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Experience level
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