Project manager for client service improvements at Nedgis, an e - commerce site specializing in interior design. Focus on optimizing processes and enhancing customer interactions.
About the role
- Manager of Strategic Initiatives overseeing digital capabilities and aligning agile initiatives with objectives. Championing outcomes for advisors, customers, and employees at Canada Life.
Responsibilities
- Champion value and drive business objectives and customer outcomes by helping define, measure, and report on digital experience KPIs
- Help develop and manage a benefits realization framework for digital experiences
- Provide input through early and late stages of the project/product lifecycle
- Develop and advocate for continuous improvement in performance and value management processes
Requirements
- 5+ years of experience in product management, strategy, user or customer experience, business analysis, or similar roles
- Analytical mindset with the ability to quickly interpret data
- Familiarity with a diverse range of product, project and portfolio management methodologies
- Insurance, wealth management or other financial industry experience preferred
- Financial acumen is a plus
Benefits
- Being a part of a diverse and inclusive workplace
- Opportunity to excel in your way
- Health benefits
- Professional development
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