Analista de Relacionamento Jr working in Marketing at Construtora Tenda, focusing on client relationship and satisfaction metrics. Engaging in continuous improvement and event organization to enhance customer experience.
About the role
- Junior MDM Analyst managing market data inventory and vendor relationships for Calero. Collaborating with teams to ensure data accuracy and quality service delivery to clients.
Responsibilities
- Process requests from our customers in a way that will delight them
- Maintain market data inventory accurately using Calero’s cutting edge MDM software
- Reconcile and process vendor invoices for payment; investigate and resolve any cost discrepancies
- Support development and maintenance of bespoke client functionality
- Co-ordinate software updates within our global team, including internal testing
- Assist Customer in User Acceptance Testing
- Prepare, monitor, verify and distribute reports on a regular basis, regarding Service Level Agreement metrics
- Continuously review and audit existing processes to ensure effective performance and compliance with mutually agreed requirements and control procedures
- Own all relevant documentation, including customer process documents, keeping them up to date
Requirements
- Preferred degree in IT/Finance/Business related subject
- Excellent Excel skills
Benefits
- Private Healthcare for you and your immediate family
- Gym Membership at Nuffield Health or equivalent
- Life Insurance (pay out being 4 times your salary)
- Competitive Paternity and Maternity Package
- Team Building Budget and Employee Events
- Office Drinks, Snacks, Coffee etc.
- Volunteer Day
- Flexible Bank Holiday Policy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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