Digital Agent Analyst supporting digital agent coordination, AI enablement, and governance in a data office setting. Collaborating with technical teams and business partners in a full - time capacity.
About the role
- Analyst I role in Hospitality Analytics for Caesars Entertainment in Las Vegas. Supporting performance analysis and data-driven insights across hotel and food & beverage services.
Responsibilities
- Support Analytics initiatives across Hospitality operations, including hotel, food & beverage, and other guest-facing areas.
- Work with data to support reporting, analyze performance trends, and assist in identifying opportunities to improve operational outcomes.
- Partner with cross-functional teams to deliver insights that support business decisions and day-to-day operations.
- Conduct objective, rigorous analytics to help the business improve profitability, operational processes, and customer service.
- Distill vast datasets into actionable insights and recommendations that guide decisions and strategies.
- Contribute to the development of presentation materials and assist in presenting findings to senior management concisely in verbal and written formats.
- Play an active role in the development, roll-out, and post-launch evaluation of strategic projects.
- Develop and support reporting for operating departments to provide senior leaders visibility into trends and business performance drivers.
- Use technology (e.g., SQL, R, Tableau, Google BigQuery, Python) to develop analytics and reporting tools.
Requirements
- Must be 21 years of age or older
- Experience querying, analyzing, and visualizing large data sets
- Strength in critical thinking, problem solving, and written and verbal communication. Comfort in articulating complex information and analyses to a variety of audiences
- Intellectual curiosity and willingness to quickly learn relevant database applications and software, as well as industry-specific terminology and dynamics
- Demonstrated interest in a career in data- and analytics-driven business
- Desire to understand a broad range of operations within the casino and hospitality industry
- Ability to manage multiple projects simultaneously, and meet deadlines while consistently delivering accurate and high-quality work
- Demonstrated ability to work effectively in a team-oriented environment
- Ability to uphold and demonstrate the highest level of integrity
- **ADDITIONAL REQUIREMENTS (PREFERRED)**
- Bachelor’s Degree from a top-tier program in one of the following areas: Finance, Marketing, Engineering, Economics, Mathematics/Statistics, Hotel Management, Business, or Data Science
- Graduate Degree in one of the following areas or in an equivalent technical field: Business, Economics, Mathematics/Statistics, Hotel Management
- Exposure to statistical analysis or optimization analytics
- Proficiency in one or more of the following programming languages: SQL, R, VBA, Sass, Python, and/or experience in working with Google BigQuery. Some experience in working with Microsoft Excel and PowerPoint; Hyperion experience a plus
- Experience with web-based data visualization tools, such as Tableau or MicroStrategy
- Prior experience in the gaming/hospitality industry
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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