Ecommerce Operations Specialist managing product presentation and promotions across digital channels for cannabis brands. Focused on optimizing conversion rates, customer experience, and collaboration with various teams.
Responsibilities
Coordinate the execution and launch of promotional campaigns across digital platforms, including the website and in-store screen displays, with emphasis on conversion optimization.
Support and maintain product categorization, taxonomy, and navigation structures for the customer, optimizing user experience and product discoverability, particularly on mobile devices.
Manage retail store listings on the C3 websites and across numerous third-party sites, such as Google My Business, via a centralized platform, updating timely store information and continuing to optimize listings in accordance with retail strategy.
Collaborate with the Digital Marketing, Buying and Planning, Retail Operations, and Retail teams to inform strategic decisions, improvements, and opportunities based on a detailed understanding of available digital platform features.
Collaborate with key C3 partners and vendors on the technical implementation of new features and practices, including the review of updates to C3 websites, point-of-sale systems, ecommerce platforms, and in-store digital displays, with emphasis on optimizing customer experience.
Support and execute digital merchandising strategies based on sales data, inventory levels, seasonal trends, and customer behavior analytics.
Implement optimizations of category page layouts, filters, and sorting options to enhance user experience and product discovery.
Collaborate with customer service team to address product-related customer feedback and improve digital experience.
Implement personalization strategies based on customer segmentation, purchase history, and browsing behavior.
Partner with Buying and Planning and Marketing team to implement dynamic pricing strategies and promotional structures.
Coordinate with the Buying and Planning team on new product launches and highlights, ensuring smooth, comprehensive launches across platforms.
Ensure discounts are optimally presented and organized across digital platforms for customer conversion and alignment with retail strategy.
Help facilitate implementation of product content and optimizations, including product descriptions, specifications, compliance information, and SEO-friendly copy.
Assist in digital asset management workflow for product photography, videos, and graphic elements across all platforms.
Ensure compliance with cannabis advertising regulations while maximizing product appeal and conversion potential.
Requirements
Bachelor's degree in Marketing, Business, Merchandising, or related field.
3+ years of ecommerce merchandising or related digital platform management experience.
Strong organizational skills with proficiency in digital marketing platforms, POS systems, product catalog management, and Microsoft Excel.
High-level understanding of how various digital platforms and systems can work together, whether it be directly via API connection, or indirectly via intermediate processes or platforms.
Excellent communication skills for cross-functional collaboration and implementation.
Benefits
Medical, Dental, & Vision Insurance for full-time staff
Marketing Manager responsible for lead generation at E - Commerce agency in Cologne. Collaborating with management and sales on marketing strategies to strengthen the Webmatch brand.
(Senior) E - Commerce & Marketplace Manager leading E - Commerce operations in Germany's Düsseldorf. Driving international growth and strategic marketplace management through data analysis and collaboration.
Especialista de Mídia Performance executing digital media strategies for e - commerce in São Paulo. Responsible for optimizing campaigns and analyzing performance metrics.
Ecommerce Content Coordinator overseeing data migration and ecommerce content setup at Trinny London. Collaborating with various teams to ensure data integrity and seamless implementation.
Customer Support Representative enhancing customer experience in the textiles industry. Managing inquiries via email, chat, and phone with a focus on efficiency and service quality.
Customer Support Manager responsible for handling inquiries in E - Commerce. Ensuring high - quality service using CRM tools and collaboration with internal teams.
Trainee E - Commerce Marketing Manager at Vino Digital supporting online marketing initiatives for partner wineries. Collaborating on various marketing projects and learning e - commerce strategies.
Werkstudent/in managing social media, e - commerce, and strategic partnerships for a social start - up. Contributing to social innovations with a focus on societal impact.
Developing AI - driven workflows for E - Commerce, focusing on automation and collaboration with teams. Working flexibly in a fully remote environment at Nordalux.
Frontend Developer at Nordalux creating modern Shopify stores with a focus on performance, UX, and Conversion. Working fully remote and collaborating with design and backend teams.