Training Facilitator focusing on facilitating engaging learning experiences at Briljent, collaborating with clients and teams. Updating training materials and ensuring learner success in various learning formats.
Responsibilities
Facilitate instructor-led training (in-person and virtual) using established curricula to help end-users effectively navigate and use client systems
Conduct knowledge transfer sessions, system walk-throughs, and hands-on training exercises to reinforce learning objectives
Prepare for and deliver training by becoming proficient in the technology and existing training materials, including facilitator guides, participant guides, exercises, and job aids
Collaborate with Instructional Designers, Team Leads, and client stakeholders to plan training schedules, demonstrations, and delivery approaches
Provide feedback and recommended updates to training materials based on learner experience, client input, and observed training outcomes
Make minor edits and updates to training materials as needed, following established standards and templates
Support the creation and refinement of recorded training sessions or short videos for use in the Learning Management System (LMS)
Assist with basic editing of animated or technology-enabled learning assets created with modern tools
Serve as a backup Training Lead when required, supporting facilitation coordination and client communication
Requirements
Experience facilitating in-person technology training or similar adult-learning classroom training
Experience facilitating training for SAP or similar enterprise systems
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and SharePoint (required)
Experience supporting instructional design models, principles, strategies, and techniques
Experience supporting projects using Agile and/or Waterfall methodologies (preferred)
Experience delivering or supporting training content within a Learning Management System (LMS) (preferred)
Experience using a Content Management System (CMS) (preferred)
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