Hybrid Manager, Client Engagement

at BrandActive

• Job title: Manager, Client Engagement
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$100,000 - CA$150,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Manager overseeing strategic planning, project formulation, and delivery for branding transitions at BrandActive. Collaborating with senior clients and leading internal teams to achieve project objectives.

Responsibilities

• Consult with clients about all elements for project scope and delivery, providing a high-level of expertise and instilling confidence in the client.
• Work with the client and BrandActive’s team to define the scope of brand transition across all branded asset categories (e.g. signage, ID badges, website, etc.)
• Develop several high-level scenarios to achieve brand launch and completion objectives using cost, time, quality and impact as the key variables.
• Provide senior leadership and their Board the information they need to make fiscally responsible brand decisions.
• Establish high-level transition strategies by branded asset category with priority given to those categories which are required for brand launch and have longer lead times.
• Formulate and comprehend overall implementation financials and to evaluate the implications of alternative strategy approaches on these financials at a macro and micro level.
• Develop cost estimates based on developed transition strategies.
• Define the high-level processes required to support an efficient implementation process.
• Create a high-level project communications plan to ensure engagement of all project constituents.
• Define the project organization required to execute the brand transition in a way that ensures achievement of client goals and desired outcomes.
• Lead the project team, allocating and utilizing resources in an efficient manner and maintaining a co-operative, motivated and successful team.
• Communicate project status regularly (e.g. using dashboard reports) and escalate issues to stakeholders, sponsor(s), and senior leadership as required.

Requirements

• Demonstrated commitment to life-long learning; post-secondary degree, diploma or certificate preferred.
• Three to four years of project management experience with at least two years as the Project Lead (managing projects from start to finish).
• Strong consultative skills gained through experience working as an internal consultant or in a professional services environment.
• Technical Skills: Excellent computer skills including MS Outlook, Word, Excel, PowerPoint, Project or other scheduling software such as Smartsheet or Teamwork Projects.
• At least basic knowledge and experience with MS Visio.

Benefits

• Competitive compensation: $100,000.00 -$150,000.00 CAD
• Comprehensive health and dental coverage with no waiting period – your benefits start on day one.
• Mental health resources such as an Employee Assistant Program (EAP) and access to the Headspace app.
• Generous paid time off: 4 weeks of vacation, additional office closures, Flex Fridays, and extended long weekends throughout the summer.
• Holistic wellbeing benefits, including a wellbeing allowance, flexible additional time off to care for a loved one, support mental health, or observe meaningful religious or cultural holidays.
• Parental leave benefits to support you and your family.
• $2,000 annual professional and personal development support , including funding and time off for learning to support your growth.
• Home office and communications reimbursement to help you work comfortably.
• Charitable donation matching to support the causes that matter to you.
• Flexible work options – Hybrid - with adaptable schedules.
• Supportive leadership and career development , with ongoing coaching and feedback to help you grow and succeed, quarterly formal feedback, annual performance reviews and separate annual development meetings.
• Work-from-anywhere flexibility, with the option to work abroad for up to four weeks (in eligible countries).