General Manager managing U - Haul moving and storage center operations, ensuring profitability and efficiency through staff management and inventory oversight.
About the role
- Assistant Manager responsible for maintaining shop operations and supervising staff. Boss Shops offers truck services for a safe and quality customer experience.
Responsibilities
- Ability to provide supervisory skills in the absence of the General Manager
- Assist General Manager in achieving all budgeted goals
- Ensure invoices are reconciled and filed correctly and timely
- Review work orders to ensure accuracy of services, products, and prices
- Resolve all problems that can't be handled at a lower level (customer, personnel, mechanical)
- Provide coaching to employees so they are aware of areas for development
- Ensure all employees are trained properly and follow all procedures
- Maintain minimum overtime to keep labor within budget goals
- Ensure overall cleanliness and organization of the shop
- Maintain adequate stock levels and communicate issues to General Manager
- Ensure all shop personnel act professional and dress in accordance with the dress code
- Ensure service equipment is in good working condition and well maintained
- Count tires before every shift on a daily basis, and keep a tight control on tire inventory
- Complete monthly inventory counts as required and submit to Regional Manager/Corporate Office by the first of the month
- Perform inventory spot checks weekly
- Evaluate, document, and resolve any warranty problems; Communicate event to Regional Manager/Corporate Office
- Maintain a profitable business unit
- Update all national accounts weekly
- Enforce and practice all company safety procedures and policies to ensure a safe environment for employees and customers
- Conduct daily safety meetings
- Ensure all procedure manuals are available for employees
- Ensure all employees are fully trained to perform all aspects of their job
- Follow all OSHA & Safety procedures set by the company policy and procedure manual
- Must be able to work alongside employees in both the shop and sales floor
- Stay current on LMS training
- Provide friendly, quick, and competent customer service
- Report for work in a timely manner when scheduled
Requirements
- Associate's degree (A. A.) or equivalent from a two-year college or technical school
- Two to four years related experience and/or training
- Current valid driver's license and be insurable to drive
- Ability to get DOT, TIA and other certifications
- Basic typing skills
- Basic understanding of computer operations
- Must work a minimum of 50 hours per week
- Able to work evenings, weekends, holidays, and as needed
- Must have reliable transportation and phone
- Must be able to communicate in English
Benefits
- Vacation after six months
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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