Hybrid Business Analyst

at Black Duck

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cyber Security, Python, SFDC, SQL
• Location requirements: Hybrid, Bangalore, India

About the role

• Business Analyst optimizing processes and supporting strategic decisions in application security for Black Duck Software, utilizing data analysis and tools like Power BI, SQL, and Salesforce.

Responsibilities

• Build and maintain Power BI dashboards for security metrics, vulnerability trends, and operational KPIs.
• Use SQL and scripting (Python preferred) for data extraction, transformation, and analysis.
• Configure and customize secure workflows, access controls, and compliance reporting.
• Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
• Provide day-to-day operational support for services, business systems and processes.
• Troubleshoot and resolve issues related to data integrity, reporting, and system functionality.
• Ensure adherence to operational workflows.
• Process Improvement: Identify gaps in security and operational processes, propose solutions, and assist in implementation.
• Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
• Maintain clear documentation for requirements, processes, and compliance standards.

Requirements

• Hands-on experience with professional services automation management platforms (Certinia, Teamwork).
• Proficiency in data analysis and automation: SQL, Python, Excel, BI tools, API Development, DAX, data modeling, visualization best practices).
• Experience implementing cross-functional cost governance processes and KPIs.
• 3+ years as a Business Analyst or similar role in software or cybersecurity environments.
• Proficiency in Salesforce (SFDC) configuration and reporting.
• Strong scripting skills (Python, R, or similar) and SQL for data manipulation.
• Excellent verbal and written communication skills for stakeholder engagement.
• Strong problem-solving and critical thinking abilities.
• Ability to manage multiple priorities in a fast-paced, security-focused environment.
• Collaborative mindset with attention to detail.

Benefits

• Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law.
• Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
• Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.