Senior Analyst at Biogen managing external stakeholder engagement processes. Responsible for operational guidance, administrative support, and project management within the ESE and SGG tools in a hybrid work environment.
Responsibilities
Provide operational guidance and administrative support for external stakeholder engagements and sponsorship requests.
Act as the subject matter expert for the ESE tool, supporting engagement owners with project management and budget reconciliation.
Manage timelines for contracting, payments, and closeout, ensuring compliance with Biogen's procedures.
Create and manage POs in Oracle, complete contract templates, and escalate legal queries as necessary.
Support project close activities, including document collation and final budget reconciliation.
Manage sponsorship requests, including due diligence, decision communications, and reconciliations.
Maintain the sponsorship mailbox and team repositories, advising on standard Biogen procedures.
Assist in the creation and update of GBS documentation related to ESE and Sponsorship processes.
Conduct routine operational meetings with internal business partners, and report on KPIs and metrics.
Analyze route causes of incidents related to ESE and Sponsorship processes and propose mitigation actions.
Participate in continuous development of the ESE and Sponsorship toolkit.
Requirements
University degree or equivalent combination of education and experience.
2+ years of experience in a fast-paced administration or operational role.
Excellent verbal and written communication skills in English.
Strong customer service and organizational skills.
Experience with workflow programs and MS Office tools.
Ability to prioritize tasks effectively in a fast-paced environment.
Experience in Pharma/Biotech or a shared service environment (preferred).
Knowledge of external stakeholder engagement and sponsorship processes (preferred).
Experience with Oracle, iProcurement, Veeva, DocuSign, and related tools (preferred).
Benefits
Includes life insurance
Pension program contributions
Mental health resources
Remote work allowance
Flexible work arrangements
Access professional development funding
Training platforms
Employee referral bonuses
Opportunities to contribute to impactful projects
Social activities
Job title
Senior Analyst, External Stakeholder Engagement – English Speaking
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