Hybrid Staff Accountant

at BetterHelp

• Job title: Staff Accountant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $70,000 - $100,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Jose, United States

About the role

• Staff Accountant managing key general ledger functions for BetterHelp's healthcare revenue cycle accounting. Collaborating with teams to enhance accuracy and efficiency in financial processes.

Responsibilities

• Prepare and record month-end accruals, commissions, bonuses, and provider payment entries.
• Own prepaid expense schedules and complete monthly reconciliations.
• Record and reconcile corporate credit card transactions, maintaining accurate documentation.
• Perform month-end, quarter-end, and year-end close procedures, including journal entries and account reconciliations.
• Collaborate with the Cash Application team to ensure accurate recording of receivables and timely resolution of open transactions prior to close.
• Review and analyze healthcare claims billing activity to ensure accurate revenue recognition and accounts receivable recording.
• Investigate billing discrepancies by reviewing clearinghouse reports and payer communications.
• Retrieve and analyze Electronic Remittance Advices (ERAs) to reconcile payments, contractual adjustments, denials, and outstanding balances.
• Partner with Revenue Cycle, Billing, and Cash Application teams to resolve variances between claims submitted, payments received, and recorded revenue.
• Support accounts payable operations, including managing the AP inbox and assisting with related tasks as needed.
• Partner with Procurement to ensure proper expense coding and provide accounting guidance as needed.
• Prepare monthly and quarterly balance sheet and income statement fluctuation analyses for management reporting.
• Assist with audit and SOX compliance by preparing required schedules and documentation.
• Support foreign currency accounting, including inter-company and international transactions.
• Identify and implement automation and process improvement opportunities.
• Assist with special projects and ad hoc assignments as needed.

Requirements

• 3–5 years of progressive accounting experience.
• Strong understanding of GAAP and core accounting principles.
• Experience with general ledger accounting and month-end close processes.
• Working knowledge of healthcare revenue cycle processes, including claims submission, payer adjudication, and remittance processing.
• Experience reviewing clearinghouse reports and analyzing Electronic Remittance Advices (ERAs) to identify payment discrepancies, denials, and adjustments.
• Understanding of revenue recognition within a healthcare fee-for-service environment.
• Familiarity with tangible and intangible assets, including amortization.
• Experience with foreign currency accounting is preferred.
• Solid understanding of fair credit practices and collection regulations.
• Proficiency in Excel, Google Sheets, and Google Drive.
• Strong analytical and mathematical skills with the ability to work with large datasets.
• Excellent time management, organization, and attention to detail.
• Ability to maintain confidentiality of company and partner information.
• Strong collaboration, communication, and customer service orientation

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers