BetterHelp har indgående kendskab til de problemstillinger, der kan opstå i forbindelse med modtagelse af handicaphjælp og er dermed altid på forkant med situationen og hurtige til at løse eventuelle udfordringer.
BetterHelp kan administrere din BPA ordning sikkert og effektivt.
Samtidig har vi forståelse for din situation, da vi har personlig erfaring med det at bruge handicaphjælp.
Vores alsidige erfaring inden for BPA, og handicapområdet som helhed, gør at vi også kan bistå dig med kompetent rådgivning vedrørende din arbejdslederrolle, praktiske udfordringer med mere, hvis du har behov for det.

BetterHelp

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project-manager

BetterHelp is the world's largest online therapy service, offering professional, licensed, and vetted therapists to help with a range of issues including depression, anxiety, relationships, trauma, and more. The platform allows users to communicate with therapists via text, chat, phone, and video sessions, providing convenience and flexibility similar to traditional in-office therapy. BetterHelp matches users with licensed providers such as psychologists, licensed professional counselors, and clinical social workers, and offers therapy solutions for individuals, couples, and teens.

BetterHelp har indgående kendskab til de problemstillinger, der kan opstå i forbindelse med modtagelse af handicaphjælp og er dermed altid på forkant med situationen og hurtige til at løse eventuelle udfordringer.BetterHelp kan administrere din BPA ordning sikkert og effektivt. Samtidig har vi forståelse for din situation, da vi har personlig erfaring med det at bruge handicaphjælp.Vores alsidige erfaring inden for BPA, og handicapområdet som helhed, gør at vi også kan bistå dig med kompetent rådgivning vedrørende din arbejdslederrolle, praktiske udfordringer med mere, hvis du har behov for det.

• Serve as a day-to-day point of contact for assigned strategic partners, supporting ongoing communication and relationship management.
• Partner closely with the VP, Strategic Initiatives (Health Plan & Strategic Partnership) and Associate Director, Strategic Partnerships to execute partnership strategies, support launches and ensure alignment with broader account goals.
• Coordinate cross-functionally with clinical, operations, product, and technical teams to ensure timely resolution of partner needs.
• Act as a strong internal advocate for partner needs, ensuring feedback is shared with leadership and relevant stakeholders.
• Maintain a consistent communication cadence with partners, sharing utilization updates, engagement trends, and relevant product enhancements.
• Support smooth rollouts of BetterHelp services, including project tracking, timelines, and operational coordination.
• Monitor and track performance metrics (KPIs and SLAs), flagging risks and helping develop action plans to improve outcomes.
• Support the preparation and delivery of Monthly and Quarterly Business Reviews (MBRs/QBRs), including performance reporting and insights.
• Deliver partner-facing demos, onboarding sessions, and training presentations (virtual and occasional in-person).
• Proactively troubleshoot and coordinate resolution of partner issues, escalating when appropriate.
• Assist in the development and maintenance of internal partnership documentation and playbooks.
• Support contract renewal preparation and retention efforts by contributing reporting, analysis, and operational insights.
• Identify opportunities to improve processes, enhance efficiency, and elevate the overall partner experience.

Senior Project Manager – Strategic Partnerships

Senior Project Manager supporting strategic partnerships in global therapy services at BetterHelp. Coordinating projects and ensuring partner satisfaction in a dynamic environment.

data-analyst

• Proactively review trends in outstanding A/R, denials, and various payment issues to find areas of opportunity for the department
• Pull and join multiple data sources together, including the use of SQL, API calls for data, and downloading reports from internal system into Excel or Google Sheets
• Communicate findings and recommendations with department and cross functional leadership for areas of improvement
• Create monthly reporting packages to keep leadership informed of key metrics
• Support ad hoc data requests from leaders to support operational tasks
• Mentor future hires into the department on best practices and procedures for data analysis
• Work with the RCM Operations Manager, Product, and External Vendors to influence healthcare data strategy
• Identify opportunities to automate analyses and provide AI driven insights to increase overall department performance

Lead Insurance Data Analyst

Lead Insurance Data Analyst at BetterHelp analyzing healthcare data and automating insights to improve operations. Collaborate with cross-functional teams and mentor future hires.

accountant

• Prepare and record month-end accruals, commissions, bonuses, and provider payment entries.
• Own prepaid expense schedules and complete monthly reconciliations.
• Record and reconcile corporate credit card transactions, maintaining accurate documentation.
• Perform month-end, quarter-end, and year-end close procedures, including journal entries and account reconciliations.
• Collaborate with the Cash Application team to ensure accurate recording of receivables and timely resolution of open transactions prior to close.
• Review and analyze healthcare claims billing activity to ensure accurate revenue recognition and accounts receivable recording.
• Investigate billing discrepancies by reviewing clearinghouse reports and payer communications.
• Retrieve and analyze Electronic Remittance Advices (ERAs) to reconcile payments, contractual adjustments, denials, and outstanding balances.
• Partner with Revenue Cycle, Billing, and Cash Application teams to resolve variances between claims submitted, payments received, and recorded revenue.
• Support accounts payable operations, including managing the AP inbox and assisting with related tasks as needed.
• Partner with Procurement to ensure proper expense coding and provide accounting guidance as needed.
• Prepare monthly and quarterly balance sheet and income statement fluctuation analyses for management reporting.
• Assist with audit and SOX compliance by preparing required schedules and documentation.
• Support foreign currency accounting, including inter-company and international transactions.
• Identify and implement automation and process improvement opportunities.
• Assist with special projects and ad hoc assignments as needed.

Staff Accountant

Staff Accountant managing key general ledger functions for BetterHelp's healthcare revenue cycle accounting. Collaborating with teams to enhance accuracy and efficiency in financial processes.

general-counsel

• Support our B2B team by drafting, reviewing, and negotiating a wide range of B2B and enterprise agreements, including Master Services Agreements, Business Associate Agreements, reseller, referral, and vendor agreements.
• Support and advise on EAP, employer, and health plan partnership arrangements, helping structure offerings that extend BetterHelp’s D2C care model to new populations through enterprise partnerships.
• Collaborate with marketing, partnerships, product, and business development teams.
• Negotiate marketing, sponsorship, and affiliate agreements, including campaigns with influencers, content creators, and third-party wellness platforms, ensuring compliance with healthcare and advertising regulations.
• Partner with sales and operations to design and operationalize new partnership frameworks, ensuring that legal, business, and technical requirements are fully aligned.
• Work cross-functionally with product, engineering, and compliance teams to ensure contractual commitments are supported by product functionality and service delivery standards.
• Provide legal guidance on data privacy, information security, and healthcare regulatory compliance, including HIPAA, FTC, and state-specific health and marketing laws.
• Monitor and interpret evolving laws, regulations, and industry standards impacting digital health, mental health parity, telehealth, and enterprise wellness.

Director, Corporate Counsel

Director, Corporate Counsel at BetterHelp supporting B2B and D2C operations. Collaborating with cross-functional teams to optimize partnership frameworks and ensuring compliance with healthcare regulations.

human-resources

• Provide strategic business partnership and coaching to BetterHelp’s managers and leaders
• Develop and maintain an effective working knowledge of BetterHelp’s mid- and long-range plans, its culture, and its competition
• Meet regularly with various department heads to assess and advise on current employee needs
• Work closely with management and employees to continually enhance working relationships, build morale and increase productivity and retention
• Build strong relationships with key people in the client group by frequently connecting with them about their concerns and insights
• Provide day-to-day performance management guidance (e.g., coaching, counseling, career development, disciplinary actions) to enhance organizational effectiveness
• Partnering with our legal department as needed, maintaining in-depth knowledge of legal requirements related to HR and employee management, reducing legal risks, and ensuring regulatory compliance
• Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations as needed
• Analyze HR trends and metrics to develop solutions, programs, and processes
• Provide consultative advice related to business unit restructuring, workforce planning and succession planning
• Assist in driving various HR initiatives: performance management, goal setting, merit reviews and employee career development

Senior Human Resources Business Partner

Senior HR Business Partner improving HR strategies and coaching leaders at BetterHelp. Focused on aligning HR programs with business objectives in a remote-first environment.

BetterHelp har indgående kendskab til de problemstillinger, der kan opstå i forbindelse med modtagelse af handicaphjælp og er dermed altid på forkant med situationen og hurtige til at løse eventuelle udfordringer. BetterHelp kan administrere din BPA ordning sikkert og effektivt. Samtidig har vi forståelse for din situation, da vi har personlig erfaring med det at bruge handicaphjælp. Vores alsidige erfaring inden for BPA, og handicapområdet som helhed, gør at vi også kan bistå dig med kompetent rådgivning vedrørende din arbejdslederrolle, praktiske udfordringer med mere, hvis du har behov for det.

BetterHelp

About the company

Open jobs

5 jobs found

Senior Project Manager – Strategic Partnerships

BetterHelp

Lead Insurance Data Analyst

BetterHelp

Staff Accountant

BetterHelp

Director, Corporate Counsel

BetterHelp

Senior Human Resources Business Partner

BetterHelp