Hybrid Manager – Design Brand Project Management

at Best Western Hotels & Resorts

• Job title: Manager – Design Brand Project Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Phoenix, United States

About the role

• Manager of Design Brand Project Management at BWH Hotels focusing on hospitality design and leading a talented team. Elevating brand standards and implementing design excellence across the organization's portfolio.

Responsibilities

• Champion Brand & Design Excellence
• Lead and implement design programs and initiatives that advance member development objectives
• Protect and elevate brand standards through thoughtful oversight and execution
• Develop and refine programs and projects that align with departmental and organizational goals
• Provide technical and operational leadership to Design Project Managers and FF&E Reviewers
• Assess team strengths and opportunities, delivering meaningful coaching and development
• Build a culture of accountability, collaboration, and purpose
• Implement effective hiring and retention strategies to grow a strong, engaged team
• Foster trusted relationships with members, senior leadership, and advisory boards
• Prepare and present monthly Board materials related to Member Design matters
• Influence adoption of new initiatives, standards, and operational improvements across the organization
• Contribute to annual budgeting efforts and support financial objectives
• Maintain quality service by establishing and upholding company standards
• Identify and resolve both visible and underlying challenges
• Partner with external vendors as needed, including contract negotiations

Requirements

• 6+ years of professional experience in architecture or interior design (commercial, industrial, or institutional)
• Supervisory or management-level experience required
• Hotel Property Improvement Plan experience preferred
• Bachelor’s Degree in Architecture, Interior Design, or related field — or equivalent experience
• NCIDQ certification preferred
• Strong financial and budgeting acumen
• Intermediate proficiency in Microsoft Office Suite
• Operational leadership skills with the ability to translate strategy into execution
• Strong attention to detail and commitment to meeting technical standards
• Solid industry and competitive knowledge
• Confident communicator who can influence and align stakeholders
• Sound judgment and decision-making grounded in experience and analysis

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement