Insights Manager driving end-to-end research execution and actionable insights for major brands. Collaborating with teams and leveraging technology in a hybrid work environment.
Responsibilities
Oversee end-to-end research execution (Quant, Qual) from kick-off through delivery, ensuring timelines, budgets, and objectives are met.
Ensure quality across all deliverables by reviewing questionnaires, guides, data outputs, and reports to drive continuous improvement.
Translate findings into clear, actionable insights and present them compellingly—demonstrating methodological knowledge and linking results directly to client strategy.
Mentor and support junior team members, fostering professional development and ensuring the highest quality standards.
Coordinate with internal teams and external vendors to keep initiatives on track, while setting up projects in internal systems and briefing execution teams.
Participate in client calls to advise on solutions and ensure projects deliver actionable outcomes.
Proactively engage client contacts by sharing updates (e.g., industry news, new methodologies) and maintaining strong relationships.
Leverage emerging technologies and AI-enabled tools to enhance research design, data synthesis, and storytelling.
Champion a commercial mindset—linking insights recommendations to business impact, client growth, and measurable ROI.
Collaborate cross-functionally to explore new subscription and platform-based insights offerings that scale across clients and categories.
Requirements
4+ years of market research experience and/or a graduate degree in marketing research, consumer behavior, or a related field
Bachelor’s degree in Marketing, Social Sciences, or related discipline
Ability to manage multiple projects simultaneously
2+ years of experience training and mentoring teams
Proven experience consulting and interfacing with clients
A flair for building and nurturing relationships with clients and internal stakeholders
Excellent verbal and written communication skills
Ability to think creatively and strategically
Strong detail orientation with the ability to manage multiple work streams
Natural curiosity and a can-do attitude
Curiosity about emerging technologies and AI, with the ability to evaluate their relevance and impact (no coding required).
Comfort with digital research platforms, dashboards, and analytics tools for interpreting and communicating data-driven findings.
Experience working in or with subscription-based data or SaaS environments is a plus.
Benefits
25 Days Holiday Pay – your time matters
Hybrid work flexibility – 3 days onsite at our London UK office
Competitive salary with performance bonus opportunities
Health and wellness benefits
Pension Scheme Enrollment
Ongoing training, mentorship, and development opportunities
Company-sponsored team events, recognition programs, and celebrations
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