Lead Care Manager coordinating health care for clients with complex needs. Joining Vynca to transform care for individuals through a community - focused approach.
About the role
- Provide clinical leadership to a team of Claims Consultants at Sanlam Life and Savings. Ensure high‑quality clinical assessment of complex Living Benefit claims and drive operational efficiencies.
Responsibilities
- Provide clinical leadership to a team of clinically qualified Claims Consultants
- Ensure the accurate, consistent, and high‑quality clinical assessment of complex Living Benefit claims
- Strengthen clinical capability across the team through coaching, mentoring, and continuous professional development
- Drive operational efficiency by optimising workflows and monitoring performance
- Uphold clinical governance and adherence to internal policies and regulatory requirements
- Foster client‑centred decision-making and service excellence
- Collaborate effectively with internal stakeholders
- Lead initiatives that improve claim quality, consistency, and overall team performance
- Conduct performance and competency reviews
- Provide expert clinical input on functional capacity, impairment, disability and recovery patterns
Requirements
- Degree in Occupational Therapy or Physiotherapy
- At least 5 years post-qualification experience, preferably with exposure to functional assessments, return to work planning, or disability management
- Previous leadership or supervisory experience (formal or informal)
- Strong clinical reasoning and excellent verbal and written communication skills
- Experience in insurance, claims assessment, case management, or related fields will be advantageous
- Exposure to workflow management or operational environments
Benefits
- Professional development opportunities
- Health insurance
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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