Key Accountmanager managing strategic clients and logistics operations for DSV. Building relationships and ensuring operational performance across key accounts.
Responsibilities
beheren en borgen van contracten, SLA’s en commerciële afspraken;
coördineren van tariefmanagement in samenwerking met pricing- en tenderteams;
monitoren van KPI’s zoals on‑time performance, laadprestaties en rapportagekwaliteit;
voeren van MBR’s en QBR’s, ook op senior managementniveau bij de klant;
managen van escalaties en structureel verbeteren van klantprestaties;
Requirements
minimaal 5–10 jaar ervaring in transport, logistiek of account/contractmanagement;
diepgaande kennis van wegtransport en internationale logistieke stromen;
ervaring met strategische klantportfolio’s en complexe stakeholders;
sterk analytisch vermogen en inzicht in KPI’s, performance en data (Excel vereist);
overtuigingskracht, escalatie‑besef en het vermogen om grenzen te stellen zonder relaties te beschadigen;
uitstekende beheersing van Engels (Nederlands is een pré).
Benefits
een salaris, afgestemd op de kennis en ervaring die jij meebrengt;
28 vakantiedagen;
5% gratificatie;
8% vakantiegeld;
een leaseauto en volledige mobiliteit tussen locaties;
een gunstige pensioenregeling met lage eigen bijdrage;
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