Manage billing and collections processes at OpenClassrooms, helping individuals with career transitions. Ensure quick and effective billing while leading a remote team.
About the role
- Provide commercial support for accounts receivable and customer credit management processes at Bridgestone. Collaborate with teams, monitor receivables and ensure compliance with credit policies.
Responsibilities
- Provide commercial support for accounts receivable and customer credit management processes.
- Monitor receivables, manage complaints, maintain customer master data, and ensure compliance with credit policies and KPIs.
- Collaborate with internal teams and participate in audits and training initiatives.
- Monitor and maintain receivables accounts and prepare debit-side payment runs.
- Assign business transactions for posting via ticket system (QRMS).
- Record and follow up on customer complaints; ensure proper documentation and credit note posting.
- Prepare correction postings and settlements for customers.
- Check and maintain customer master data and hierarchies in SAP.
- Review blocked orders and assign credit limits/payment terms in line with policy.
- Gather credit information for customer credit checks.
- Ensure compliance with KPIs (DSO, overdue reduction, limit management).
- Assist with internal and external audits.
- Support new customer registration and master data updates.
- Communicate with customers, sales, and credit teams.
- Participate in training sessions for new hires and process updates.
Requirements
- 2–5 years of professional experience in credit or collections
- IT skills in MS Office and SAP S/4 HANA (FI, SD, BW)
- Ability to assess customer creditworthiness
- English C1
- Strong communication and service orientation
- Ability to work independently and in a team
- Good comprehension and analytical skills
- Self-assured and goal-oriented approach.
Benefits
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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