Billing Specialist at Verisk overseeing invoicing processes and customer interactions. Collaborating across departments to ensure accurate billing and compliance in a hybrid working environment.
About the role
- Billing Specialist overseeing high-volume billing and invoice management for law firm Beveridge & Diamond PC. Requires experience with 3E and eBilling systems and collaboration with attorneys and clients.
Responsibilities
- Oversee the full billing cycle, preparing high-volume and complex invoices
- Coordinate with attorneys and clients, managing billing data in third-party e-billing systems
- Compile, review, verify accuracy of, and send monthly (e-bills and pdf) bills to clients, handling a high volume of bills each month
- Execute complex bills in a timely manner (including multiple discounts by matter, split-party billing, alternative fee arrangements, etc.)
- Manage accounts/invoices in the third-party e-billing systems (including coordination/communication with attorneys regarding short pays, invoice rejections, appeals, budget requirements, status updates, accruals and other requested information)
- Follow-up to confirm e-bills are successfully processed/approved/paid
- Update billing rates/billing arrangements and propose new billing formats/templates as needed
- Research and respond to billing inquiries, issues or problems
- Create billing schedules and other billing analyses, as needed
- Follow firm billing policies and procedures (i.e. firm write-off policies)
- Effectively interact and communicate with attorneys, staff and clients
- Ensure strict confidentiality at all times
- Assist with special projects as requested
Requirements
- College (bachelor’s) degree preferred
- At least five years’ prior hands-on billing experience in a law firm
- Experience using 3E and eBilling Hub, preferred
- Proficiency with MS Office, particularly MS Excel
- Strong attention to detail
- Ability to multi-task, prioritize, organize workflow and use time efficiently
- Perform at a high level in a fast-paced environment
- Adapt to ever-changing work priorities
- Ability to follow through on tasks with minimal supervision and follow-up on own initiative
- Flexibility to adapt to differing work hours when overtime is needed to meet client requests
- Excellent communication (oral and written), analytic and problem-solving skills
Benefits
- Medical, prescription drug, and dental coverage
- Life and AD&D insurance
- Disability insurance
- Voluntary coverage options such as supplemental life and AD&D insurance, vision coverage, identity protection, accident insurance, critical illness insurance, hospital indemnity insurance, and long-term care insurance
- 401(k) retirement savings plan
- Flexible spending accounts (health care and dependent care)
- Health savings account
- Section 529 college savings plan
- Pre-tax transportation program
- Employee assistance program (EAP)
- Temporary back-up care for children, adults, and elders
- Generous allotment of vacation days
- Paid sick leave
- Paid holidays
- Parental leave
- Bereavement leave
- Other leaves of absence in accordance with applicable laws and firm policies
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