Service Training Consultant creating and delivering training solutions for Cat technologies. Collaborating with dealers and product groups to ensure comprehensive learning initiatives aligned with organizational goals.
About the role
- Sr. Training Manager driving sales training and enablement for BD's medication dispensing solutions. Collaborating with teams to enhance sales effectiveness and operational impact.
Responsibilities
- Demonstrates extensive knowledge and sales expertise of the medication management market and solutions (Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper)), customers, challenges, market trends, BD value proposition(s), sales process
- Consults and works collaboratively with training team peers, sales management, sales representatives, marketing and other BD departments on sales training needs
- Assesses/Test/Certify knowledge, skills, and competencies of entire sales organization
- Ability to own and teach curriculum focused on Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper)
- Designs horizontal training for onboarding, basic and advanced sessions to improve sales execution and results
- Uses advanced tools and methodologies for training; delivers advanced level of classroom and remote training and facilitation
- Recognizes and identifies key impacts, measures and methods to improve sales skills, resulting in improved results
- Demonstrates a strong understanding of the clinical, operational, financial, and regulatory impact of Medication Management throughout the healthcare market
- Responsible for BD's Medication Dispensing (Pyxis) and Medication Prep (PharmacyKeeper) solutions
- Designs and delivers competency-based sales training curriculum (clinical, product, financial and project management skills) to support and reinforce business goals
- Connects both Med Management Solutions and Business Unit solutions to customer needs
- Designs and delivers innovative, interactive training designed for immediate application in the field
- Focuses on pre training, training, and post training approaches
- Serves as a key conduit for transferring business unit knowledge to the sales force
- Functions as a critical liaison, requiring the skills to assist the Subject Matter Experts (SME's) to develop materials that reflect the sales process and meet the learning needs of the sales force
- Analyzes and identifies ongoing sales force training needs, requirements and objectives
- Ensures timely updates to course curricula to reflect changes in product offerings and market demands
- Prepares oral and written participant evaluation and follow up with their managers
- Develops course content for special projects, such as national and regional training, product launches, and the National Sales Meeting
- Manages the logistical planning and organizing of pretraining activities, and of all assigned sales training programs (class preparation and setup)
Requirements
- Sales experience and expertise in Medication Management (Dispensing marketplace and solutions) preferred
- 3 – 5 years capital/IT sales and people management preferred
- Sales Training experience preferred
- Leadership training/development, Selling Skills, and Sales Methodology experience preferred
- Bachelor's Degree required
- Minimum 5 yr work experience
- Excellent oral and written communication skills are required
- Demonstrates strong understanding and importance of business and sales processes
- Able to spend ~ 2-3 weeks/quarter in San Diego
Benefits
- Annual Bonus
- LTI Bonus
- Health and Well-being Benefits
- Medical coverage
- Health Savings Accounts
- Flexible Spending Accounts
- Dental coverage
- Vision coverage
- Hospital Care Insurance
- Critical Illness Insurance
- Accidental Injury Insurance
- Life and AD&D insurance
- Short-term disability coverage
- Long-term disability insurance
- Long-term care with life insurance
- Other Well-being Resources
- Anxiety management program
- Wellness incentives
- Sleep improvement program
- Diabetes management program
- Virtual physical therapy
- Emotional/mental health support programs
- Weight management programs
- Gastrointestinal health program
- Substance use management program
- Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
- Retirement and Financial Well-being
- BD 401(k) Plan
- BD Deferred Compensation and Restoration Plan
- 529 College Savings Plan
- Financial counseling
- Baxter Credit Union (BCU)
- Daily Pay
- College financial aid and application guidance
- Life Balance Programs
- Paid time off (PTO), including all required State leaves
- Educational assistance/tuition reimbursement
- MetLife Legal Plan
- Group auto and home insurance
- Pet insurance
- Commuter benefits
- Discounts on products and services
- Academic Achievement Scholarship
- Service Recognition Awards
- Employer matching donation
- Workplace accommodations
- Other Life Balance Programs
- Adoption assistance
- Backup day care and eldercare
- Support for neurodivergent adults, children, and caregivers
- Caregiving assistance for elderly and special needs individuals
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Support for fertility, birthing, postpartum, and age-related hormonal changes
- Leave Programs
- Bereavement leaves
- Military leave
- Personal leave
- Family and Medical Leave (FML)
- Jury and Witness Duty Leave
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