Mobile & Conversational Messaging Product Lead at Zeta Global. Responsible for defining and scaling strategy across SMS, WhatsApp, and Mobile Push while leading platform development.
About the role
- Contract Manufacturing Director leading operational activities for outsourced pharmaceutical systems. Ensuring regulatory compliance and performance excellence for CMOs in the pharmaceutical industry.
Responsibilities
- Responsible for the strategic and operational leadership of all outsourced pharmaceutical systems manufacturing activities
- Act as the primary interface between the company and CMOs
- Drive performance excellence and ensure regulatory compliance
- Lead the relationship with assigned CMOs, ensuring strong operational performance and continuous improvement
- Establish and oversee governance structures and monitor key metrics
- Develop and execute the external manufacturing strategy for assigned product portfolio
- Support business case development for transferring products to new CMOs or scaling capacity
- Drive productivity programs and cost-reduction initiatives across the external network
- Ensure robust demand planning, capacity planning, and inventory strategies with CMOs
- Ensure CMOs operate in full compliance with cGMP, ICH, FDA, EMA, and global regulatory standards
- Lead or support technology transfer activities to and from CMOs
- Partner with Supply Chain, Quality, Regulatory, Procurement, R&D, Finance, and Technical Operations to ensure end-to-end performance.
Requirements
- A minimum of 10 years of experience in the pharmaceutical, medical devices, automotive or consumer goods industry
- At least 5 years of direct experience in external/contract manufacturing
- Proven leadership in managing CMOs across multiple geographies and technologies, including (but not limited to) sterile manufacturing, oral solid dose, biologics, active pharmaceutical ingredients (API), and packaging
- Strategic Vision: Ability to shape external manufacturing networks and anticipate risks
- Technical Depth: Solid grasp of manufacturing technologies, quality, and regulatory standards
- Influence & Negotiation: Skilled in leading without authority and managing external partners
- Analytical Thinking: Strong problem-solving and data-driven decision-making
- Operational Rigor: Proven track record in planning, execution, and performance management
- Collaborative Leadership: Effective in matrixed, cross-functional environments
- Business Insight: Understanding of cost drivers, contracts, and financial levers.
Benefits
- Comprehensive package of compensation and benefits
- Investment in associates’ well-being and development
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