Fitness Program Manager overseeing fitness program quality and trainer management in senior communities. Passionately supporting seniors’ health through Live 2 B Healthy fitness program.
About the role
- Senior Director managing program managers for a portfolio of accounts in business travel industry. Responsible for achieving client retention and service quality with team oversight.
Responsibilities
- Manage a team of program managers for a portfolio of accounts
- Achieving the company's goals related to client retention and quality service delivery
- Ensure multi-level strategic client relationships are being established
- Evaluate and study client financial statements
- Hold AMs accountable for client profitability
- Determine pricing strategy and develop client propositions
- Support the development of client and department budgets
- Review and make recommendations to improve the quality of client business plans
- Perform or direct personnel in recruiting, hiring, training, and separation
- Recommend the involvement of BCD Travel specialized departments to achieve client goals
Requirements
- Expert in account management in a corporate environment (Business travel industry experience is preferred)
- Extensive experience in management and leadership within the business travel industry
- Effective communication skills, oral, written and presentation
- Computer literate in business software applications
- Able and willing to travel domestically
- You have a College, Associate, or University degree or equivalent experience
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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