Student assistant in client service at legal tech firm helping clients with inquiries and support. Collaborating with teams and ensuring effective communication with clients in hybrid working environment.
Responsibilities
Excellent communicator: As a friendly, empathetic point of contact, you will be responsible for our clients and support them with advice and assistance.
Multi-tasking: You keep an overview at all times, handle calls with a wide range of clients, and respond to email inquiries.
Team spirit: We are stronger together and support one another. You will work closely with other teams across the company to find effective solutions for our clients and resolve open questions.
Proactivity: You proactively pick up the phone to call clients and clarify the final steps.
Requirements
You are highly communicative, a team player, and enjoy interacting with customers — perfect!
Ideally you are studying law and are available for around 20 hours per week alongside your studies.
You have an excellent command of written and spoken expression.
Ideally you have some prior experience in customer service or customer care.
Excellent German language skills, both written and spoken (minimum C1 level).
Benefits
A secure position with competitive pay
Generous subsidies for the Deutschlandticket and an Urban Sports Club subscription
A cooperative, strongly team-oriented working atmosphere and a pleasant workplace with great colleagues in Hanover’s Zoo Quarter or at Viktoria-Luise-Platz in Berlin
Flexible working hours
Employee offers available through our benefits portal
Job title
Working Student, Client Services – Legal-Tech Law Firm
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