Telesales position contacting B2B clients to schedule meetings with directors. Focus on facilitating IT improvement discussions without complex sales.
About the role
- D365 F&O Architect leading architecture for Sales & Commercial systems within Barry-Wehmiller's Microsoft D365 SCM global program. Collaborating with teams to ensure robust systems design and process optimization.
Responsibilities
- Lead the IT Sales & Commercial domain.
- Analyze, research, plan, and design for the environment within the Sales & Commercial domain ensuring that business needs are met, coordinating within the broader group of Solutions Architects to ensure an integrated, coherent approach to the whole systems design.
- Work closely with your counterparts within the business to provide architectural and application expertise and guidance applied to the entire spectrum of the Sales & Commercial systems implementation.
- Govern the design standards for the domain ensuring that we reuse standard systems setup and processes, evaluate requests for modification working closely with Solutions Analysts, business leaders to approve, modify or reject changes.
- Collaborate closely with our external partners to ensure that we optimize the technical landscape and that we are fully aware of external changes and developments that we need to work with to secure an ongoing robust landscape.
- Ensure that design processes are established, followed, that the design is appropriately documented, and that test plans are developed.
- Assist users in testing and adoption of process improvements, working closely with Business Partners and Solutions Analysts.
- Assist with corrective actions when D365 system related issues reach “Tier 3” status.
- Assemble appropriate documentation to support process change.
- Where needed originate training aids or standard operating procedures.
- Provide project support where required for new implementations/rollouts.
- Support for continuous process improvements.
- Provide support to the systems architecture team when needed, especially regarding the installation of significant upgrades from our software solution suppliers.
Requirements
- Bachelor’s degree required in Information Technology, Computer Science, or related field.
- Must have 6+ years direct experience leading the architecture, configuration, and development for the Sales & Commercial domain of D365 Finance & Operations in a multi-national company.
- It is preferred that the person fulfilling this role has strong experience in the following areas: New equipment, Aftermarket, and Service Parts sales.
- Experience in both the Engineer and Configure to order sales processes.
- Project-based manufacturing, work breakdown structures.
- Capable-to-promise (CTP) and Available-to-promise (ATP) Logistics planning – Factory Acceptance Testing, teardown, and installations.
- Customer invoicing, in particular management of a progress billing cycle.
- Must have direct experience of the full ERP implementation cycle, from initial needs analysis, through rollout and stabilization.
- Must have direct experience of leveraging and integrating enterprise level systems, inclusive of ERP, Business Intelligence, and Consolidation Systems.
- Experience in systems governance for the domain and the ability to work with others to establish the development process and controls.
- Experience of leveraging SAAS based systems to deliver value.
- Experience working with the following D365 ISV or equivalent tools is preferred: Bluestar Product Life Cycle Management Axtension Project Control SK Global.
- Certified Microsoft Dynamics 365 Manufacturing professionals are preferred, however not mandatory.
- Fluent in all Microsoft Office365 applications, including Power BI.
Benefits
- Work is typically performed in a standard office setting working at a desk or table on a level surface.
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Telesales position contacting B2B clients and scheduling appointments with business executives. Engaging in meaningful discussions to provide value beyond just sales offers.
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