Business Support Manager II at Bank of America managing diverse administrative functions for a large department. Involves consulting management, leading teams and resolving operational issues.
Responsibilities
Manages diverse administrative functions for large, complex department
Consults with senior management on methods and strategies
Requires thorough knowledge of bank policies and procedures
Leads support functions for large department at local level
Resolves personnel, audit and/or budget issues
Direct workflow activities as needed
Requirements
Excellent people skills and emotional intelligence
Expert proficiency with PowerPoint, Excel, and SharePoint
Strong analytical and organization skills
Exceptional written, verbal, and presentation skills
Strong relationship-building skills
Demonstrate initiative and operate in a highly resourceful, self‑driven manner
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