Hybrid Business Control Manager – Wealth Management Technology, Consumer Technology

at Bank of America

• Job title: Business Control Manager – Wealth Management Technology, Consumer Technology
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Charlotte, United States

About the role

• Business Control Manager leading internal controls and risk management activities at Bank of America. Driving quality assurance and collaboration across technology divisions in financial services.

Responsibilities

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Requirements

• 5+ years of internal control, regulatory, audit, risk, compliance or relevant work experience within a financial services or technology organization
• 3+ years of professional domain expertise in a technical discipline, such as data management, artificial intelligence and/or information security
• Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts; strong writing/communication skills to convey outcomes to stakeholders
• Can "connect the dots" to demonstrate ability to identify and perform thematic analysis
• Demonstrated increasing levels of accountability and ownership
• Demonstrated ability to operate as a change ambassador by advocating across diverse stakeholders groups
• Strong relationship management and collaboration skills with the ability to influence and motivate teams, stakeholders and peers to build consensus and solve problems
• Comfortable with ambiguous situations capable of analyzing, simplifying and collaborating to solve complex problems
• Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
• Detail oriented with an ability to review documentation for accuracy and report on the status of risk reviews
• Ability to coordinate and drive execution of priorities and meet deadlines to adhere with policies and standards
• Understand complex issues and drives timely decisions, knowing when to engage others for additional input, and when to act independently
• Excellent facilitation and presentation skills
• Knowledge of Technology Domain discipline(s)
• Basic knowledge of MS Office 365 products

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible work arrangements
• Professional development opportunities