Business Control Manager overseeing governance and control processes in IT at Bank of America. Driving adherence to enterprise-wide standards and quality assurance practices.
Responsibilities
Assess the design and effectiveness of the risk and control environment
Perform monitoring and testing of controls, identifying issues and control improvements
Implement optimized controls and enhanced Quality Assurance (QA) practices
Manage team performance and productivity
Ensure timely execution of QA activities including control execution, case management, and results reporting
Manage operations responses for regulatory exams and audits
Ensure accuracy of data and that relevant information is captured for metrics
Support change management deliverables and project documentation
Establish and maintain effective communication with team members and stakeholders
Requirements
10+ years of overall experience
5+ years of experience in Governance and Control environment in IT department
Possesses good knowledge of risk management approach, processes, tools, and routines
Prior business process management or control framework knowledge
Basic understanding of Change Management and associated controls
Prior experience in performing analysis & reporting data using Excel
Strong analytical and organizational skills with a focus on attention to detail and accuracy
Able to work independently with multiple stakeholders
Ability to follow the process and procedures for support and to pinpoint opportunities to develop the efficiency of business
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