Credit Controller managing sales ledgers for key EMEA customers at Farnell. Taking ownership of credit management and collections activity in a hybrid working environment.
Responsibilities
Take full ownership of your sales ledger, running aged debt reports, chasing and collecting payments on time
Stay on top of all customer communications via phone, email, and Salesforce cases, ensuring every query is handled promptly and nothing slips through the cracks
Tackle risks head-on, from fraud and credit to trade compliance, identifying and escalating issues quickly to protect the business
Analyse and recommend credit facilities, presenting clear, data-driven insights for decision-making
Collaborate and influence, building strong relationships across EMEA, attending customer and internal meetings to keep collections on track
Drive improvement, suggesting smarter ways of working and supporting the rollout of new credit processes
Manage bad debt, reviewing recommendations, escalating as needed, and working closely with third-party collection partners and legal teams
Support audits and reviews, from annual credit checks to mass account deactivations and master data reviews
Champion compliance, ensuring Credit Management Policy and DOAM are met without compromise
Adapt and assist, taking on ad-hoc tasks to keep the team running smoothly
Requirements
Proven credit control experience.
Resilient and adaptable, with the ability to thrive in a changing, strategically driven environment
Strong stakeholder management skills, building trust and collaboration across functions
Experienced in handling multi-currency payments and managing multi-currency sales ledgers
In-depth understanding of sales ledger processes and their impact on overall business performance
Skilled in making high-quality, commercially focused credit decisions
Confident and professional communicator at all levels, with a diverse audience
Ability to prioritise and manage own workload as well as support team members in managing theirs
Strong analytical and problem-solving abilities
Proficient in financial systems such as ASW and advanced in Microsoft Office applications
ACICM qualification desirable
A second European language is desirable
Benefits
A supportive team environment where everyone really is working toward the same goal.
A strong open door policy within management
An environment where you will be given the tools and opportunities to further your career
Pension scheme
Simply Health Medical Cover
25 days holiday plus bank holidays with option to buy additional holiday
FREE Onsite Parking
Flexible home working
Cycle to work Scheme & Car salary sacrifice scheme
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