Senior Product Designer II shaping experience strategy for the Coach platform supporting multiple initiatives. Collaborates with Product and Engineering to solve complex design problems.
About the role
- UX Manager shaping the future of digital product experiences at Aviva Canada. Leading UX strategy, team management, and ensuring design excellence for users managing policies and claims.
Responsibilities
- Define and evolve UX strategy for signed-in experiences
- Ensure experiences are consistent, scalable, and aligned with enterprise design systems and brand standards
- Lead, coach, and develop UX team members
- Oversee UX work, ensuring quality and timeliness
- Partner with Product Management to shape roadmaps and prioritize work
- Collaborate with Engineering to ensure designs are feasible and implemented accurately
- Champion research-driven design by leveraging customer feedback and analytics
- Drive continuous improvement of design practices
- Contribute to UX standards and governance practices
Requirements
- 6+ years of experience in UX, product design, or service design
- At least 2 years in a people-management role
- Strong portfolio showcasing your work
- Proven experience designing authenticated or account-based digital experiences, in insurance, financial services, or enterprise products & services
- Strong understanding of UX best practices, user-centered methods, and accessibility standards
- Experience with a range of research methods, including multi-variate testing
- Experience working in complex, regulated environments
- Ability to clearly communicate design decisions to both technical and non-technical stakeholders
- Optional but beneficial experience: Experience with analytics and experimentation tools
- Familiarity with enterprise-level design systems
- Bilingualism (English & French) is considered an asset
Benefits
- Compelling rewards package including base compensation
- Eligibility for annual bonus
- Retirement savings
- Share plan
- Health benefits
- Personal wellness
- Volunteer opportunities
- Hybrid flexible work model
- Outstanding career development opportunities
- Support for professional development education
- Competitive vacation package with option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs to support physical and mental health
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