Claims Representative managing insurance claims for Great American Insurance Group. Evaluating liability and negotiating settlements while working in a hybrid model from Cincinnati, OH.
About the role
- Field Claims Representative managing property and casualty claims under supervision in Jacksonville, FL. Requires investigation, evaluation, and resolution of claims in the field.
Responsibilities
- Handle insurance claims in the field under general supervision through the life-cycle of a claim including investigation, evaluation, and claim resolution
- Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
- Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
- Become familiar with insurance coverage by studying insurance policies, endorsements and forms
- Work toward the resolution of claims, attend arbitrations, mediations, depositions, or trials as necessary
- Ensure that claims payments are issued in a timely and accurate manner
- Handle investigations by phone, mail and on-site investigations
Requirements
- Bachelor’s degree or direct equivalent experience handling property and casualty claims
- A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Field claims handling experience is preferred but not required
- Knowledge of Xactimate software is preferred but not required
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Ability to effectively deal with a diverse group individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Valid driver license and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
Benefits
- friendly work environment
- structured training program
- employee mentoring
- excellent compensation/benefits package
- competitive base salary
- matched 401(k)
- fully-funded pension plan (once vested)
- bonus programs
- generous paid time off including holidays, vacation days, personal time, and sick leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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