Claims Adjuster managing complex indemnity claims at AvonRisk. Collaborating with teams to ensure accurate claim management and compliance with legal requirements.
Responsibilities
Reports directly to the unit Claims Supervisor
Manage an assigned inventory of claim files that may include cases of extreme complexity
Perform a three-point contact on all new losses within 24 hours of receipt of the claim
Document ongoing case facts and relevant information
Assure all assigned indemnity claims have an up to date plan of action
Partner with the medical case manager to maximize early return to work potential
Initiate the referral to the SIU of cases with suspected fraud
Aggressively pursue subrogation from culpable third parties
Review and approve all vocational rehabilitation plans
Establish, monitor, and adjust monetary case reserves as warranted
Review all medical bills for appropriateness before referral for payment
Requirements
Bachelor's degree (B. A.) from four-year college or university
At least seven years related experience and/or training
Equivalent combination of education and experience
Requires a high degree of claims handling expertise
Minimum of at least five years experience managing indemnity cases
Experience with complex or high potential subrogation, rehabilitation, medical management, and/or legal issues
Possess an SIP certificate
Benefits
Comprehensive medical, dental, and vision benefits
Company contributions to HSA and FSA plans
Employer paid life and disability insurance
401(k) with company match
Paid time off (PTO) and company paid holidays
Learning and development opportunities that support real career advancement
Employee assistance resources and a supportive culture that values balance and wellbeing
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