Radio & Satellite Platform Manager overseeing operational support and management of technical aspects. Ensuring reliability and customer satisfaction in platform services.
About the role
- Retail Store Manager overseeing daily retail operations, team management, and customer satisfaction at AT&T store. Leading initiatives with a focus on sales and service excellence.
Responsibilities
- Oversee all aspects involved in the daily operation of a retail store
- Manage and develop a team to ensure customer satisfaction
- Handle merchandising and product launches
- Meet and exceed sales objectives
- Provide exceptional experiences with products and services
- Engage in leadership training and coaching of retail sales consultants
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Relocation assistance may be offered
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