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About the role
- Assistant Retail Store Manager collaborating with store manager to oversee retail store operations and team management at AT&T. Ensuring sales objectives are met through excellent customer experience.
Responsibilities
- Take the lead at the center of where it all happens – our retail stores.
- Oversee store operations, manage and develop a team.
- Ensure AT&T customers experience our best-in-class services, entertainment and technology.
- Partner with a store manager to oversee daily store operations.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- The ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and the ability to champion change.
- Inspiring your team through high performance, collaboration, and teamwork
- Utilizing professional expertise to solve problems and analyze issues.
- Taking initiative and striving and creating results
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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