Technical Account Manager providing proactive leadership and support to Proofpoint’s strategic customers. Managing technical interactions and ensuring customer satisfaction in cybersecurity solutions.
About the role
- Technical Account Manager at Arrakis ensuring flawless client strategies and integrations in DeFi. Engage deeply with technical concepts and translate them into actionable strategies.
Responsibilities
- As a **Technical Account Manager** at Arrakis, you will sit at the intersection of our quant team, engineering, and clients.
- You are responsible for **ensuring client strategies and integrations operate flawlessly**, while also contributing to the broader quant workflow by understanding, evaluating, and optimizing their liquidity strategies.
- This is **not a sales-first role**. You will engage deeply with technical DeFi concepts, translate them into actionable client strategies, and ensure Arrakis’s infrastructure delivers operational excellence for our partners.
Requirements
- Bachelor’s or Master’s in **CS, Engineering, Math, Finance**, or related technical field.
- 2+ years in **technical account management, solutions engineering, or customer-facing quantitative finance roles**.
- Deep understanding of DeFi concepts: AMMs, Uniswap v3/v4, LP strategies, impermanent loss, MEV, LVR.
- Hands-on experience with **on-chain liquidity strategies** or trading/market-making infrastructure.
- Web3 native, active DeFi user, keeps up with ecosystem trends.
- Strong problem-solving and ability to communicate complex concepts clearly to both internal and external stakeholders.
- Comfortable in a **fast-paced, technically demanding environment**.
- **Nice-to-Have / Bonus**
- Worked at a DeFi protocol or market-making infrastructure project.
- Coding/scripting experience in Rust, TypeScript, or Python.
- Background in quantitative trading, liquidity provisioning, or blockchain analytics.
Benefits
- Join an amazing team of industry veterans focused on revolutionizing web3 market making, collaborating with major projects like MakerDAO, Uniswap, Aave, Lido, operating fully remotely with members spanning Zurich, Paris, New York, Berlin supported by world-class investors including Uniswap Labs, Robot Ventures, Accel, Longhash, and more.
- **What we offer:**
- Competitive salary + performance-based compensation
- Work remotely or with the Founders in person, in Switzerland
- Chance to travel the world to go to exciting events, connecting with key industry players
- Join amazing in-person offsites all over the world
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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