Payroll Manager leading payroll operations for clients, ensuring compliance and accuracy. Collaborating on payroll system implementations and mentoring team members in best practices.
Responsibilities
Lead payroll operations for a portfolio of clients, ensuring accuracy, compliance, and timely delivery across multiple entities
Serve as a primary point of contact for clients, advising on payroll processes, issues, and best practices
Oversee payroll processing, including complex scenarios such as multi-state payroll, benefits coordination, and leave management
Review work performed by team members and offshore support, ensuring quality and alignment with firm standards
Partner with clients and internal teams to improve payroll processes, systems, and controls
Support payroll system implementations, transitions, and optimizations across various platforms
Collaborate with senior leadership on engagement planning, scope, and budgeting
Contribute to business development efforts, including participating in prospect discussions and scoping new engagements
Mentor and develop team members, providing guidance, feedback, and performance coaching
Identify opportunities to expand services within existing client relationships
Requirements
Minimum of 8 years of payroll experience, including managing complex, multi-entity or multi-state payroll environments
Strong knowledge of payroll regulations, compliance, and best practices
Experience with payroll systems (e.g., ADP, Workday, Paylocity, or similar platforms), including implementations or conversions
Proven ability to manage multiple client engagements and priorities in a fast-paced environment
Experience reviewing work and providing guidance to junior team members
Strong communication skills, with the ability to interact effectively with clients and senior stakeholders
Detail-oriented with strong problem-solving and analytical skills
Proficiency in Excel and comfort working with payroll and reporting systems
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