Learning & Development Operations Specialist managing administrative tasks for global training programs. Collaborating with international teams to deliver exceptional training solutions.
About the role
- VP of Leadership Development responsible for creating and executing learning agenda to develop Arch leaders. Driving innovative learning solutions aligned with business priorities in customer-centric environment.
Responsibilities
- Lead the development and execution of a multi-year leadership development strategy aligned to the company’s business goals and talent needs
- Partner with senior executives to define leadership success profiles and create scalable development pathways
- Serve as an enterprise leader in building a learning culture, with a focus on agility, curiosity, results-orientation, accountability, and customer-centric leadership
- Design and implement differentiated leadership programs (emerging leaders, mid-level, executive) to address key capabilities that drive employee engagement and performance
- Build programs that address the evolving needs of leadership excellence, including change leadership, adaptability, and cross-functional collaboration
- Deliver programs that resonate with a global audience and allow for local/regional tailoring
- Collaborate with talent management and HRBP teams to link learning initiatives to other COE activities, e.g., performance management, career discussions and talent reviews
- Lead and leverage AI tools for leadership development and capability building
- Lead the design and delivery of enterprise learning experiences beyond leadership development, where needed (e.g., onboarding)
- Evaluate and deploy learning technology platforms and tools that support in-person and virtual learning formats
- Partner with Executive representatives to incorporate growth strategy enablers into global curriculum
- Develop learning measurement strategies that tie development outcomes to business impact, such as employee retention and leadership pipeline strength
- Track learning ROI and regularly present program impact to executive leadership, as needed
- Measure impact and continuously improve programs based on feedback and data analytics
- Build and lead a high-performing team of learning professionals, such as facilitators/program managers, an instructional designer and learning admin
- Manage relationships with executive coaches, leadership assessment providers, and external learning vendors
Requirements
- Bachelor’s degree from an accredited institution; advanced degree a plus
- 10+ years of progressive leadership experience in L&D, with at least 5 years in a senior-level role focused on leadership development
- Proven track record in designing and executing integrated, flexible and scalable leadership development strategies in a complex, global, matrixed company
- Expertise in designing and delivering content for international audiences
- Demonstrated effectiveness in supporting talent development and organizational change in a Center of Excellence (COE) model, exceptional collaboration skills
- Exceptional customer focus and continuous improvement orientation, consulting with senior leaders to translate business challenges into development solutions
- Deep expertise in leadership development frameworks, adult learning principles, and instructional design
- Experience leading learning transformation initiatives, especially in digital upskilling and hybrid work environments
- Experience managing external partners, vendors/service providers and enterprise learning platforms (e.g., Workday, Docebo, etc.)
- Experience managing a team in a hybrid environment across multiple locations
- Strong analytical and communication skills; ability to synthesize learning data and present to C-suite
- Industry experience in insurance or financial services preferred
- Preferred Certification in tools such as Korn Ferry, Hogan, DiSC, or ICF coaching credentials is a plus.
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
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