Relationship Manager managing Agri portfolio for Suncorp Bank in Dalby, focusing on customer service and relationship building. Collaborating with various channels to achieve growth and satisfaction.
Responsibilities
Maximise the visibility of the Suncorp Bank brand throughout the region by actively and positively promoting the company at public events
Manage the Bank’s relationship with customers within your assigned portfolio tier
Support improvements and monitor the relevant customer satisfaction outcomes for the portfolio
Assist with understanding of and meeting of holistic customer needs as well as lending needs and collaborate across channels to meet customer needs
Design, implement and monitor an annual portfolio business, marketing, and business plan to achieve desired portfolio growth
Build genuine relationships with key stakeholders and work collaboratively to drive a ‘one team’ approach ensuring support and service delivery as well as achieving customer and business needs
Provide development opportunities for staff to allow the achievement of current and future objectives and Suncorp desired staff satisfaction results
Requirements
Tertiary Qualifications in business, commercial or finance
Solid experience in financial services, with a focus on Agri or rural business
Strong organisational and planning skills, with the ability to prioritise and manage a diverse portfolio
A good understanding of risk analysis, cash flow management, portfolio growth, and credit assessment
The ability to build lasting relationships with a wide range of stakeholders, including customers, team members, and partners
A high level of ethical standards and integrity in all professional interactions
Benefits
Relocation allowance available for the right candidate
Tools that enable remote work to support flexible work arrangements
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