Functional Analyst managing IBM Workload Scheduler environments and batch execution in São Paulo. Involves configuration, monitoring, and incident management in a hybrid setting.
About the role
- Application Analyst providing technical support for assigned business applications and managing their lifecycle. Ensuring compliance with IT processes while collaborating with vendors to enhance efficiencies.
Responsibilities
- Provide technical and business support to local and remote end users for the assigned business applications
- Manage the lifecycle of the supported applications from implementation to retirement
- Provide technical expertise and support for integration with other applications
- Manage vendor relations from the technical perspective
- Partner with vendors to understand application roadmaps
- Ensure standards, patterns, and practices support and comply with internal IT processes
- Participate in the collection and provisioning of internal controls information
- Establish and maintain system-related documentation
- Administer application changes through the change control process
Requirements
- High School Diploma or equivalent
- At least six (6) years of experience providing direct Tier II and III level support to end users of technical applications
- At least five (5) years of experience with Microsoft SQL Server 2018 and above, SQL scripting, ODBC, DNS, TCP/IP, and Windows operating systems
- Experience with MS Office applications: Word, Excel, PowerPoint, and Visio
- Experience with the use and application of reporting tools (i.e. Scheduler, SSRS, Spotfire, Crystal Reports)
Benefits
- Health Care eligibility including Medical & Prescription, Dental and Vision coverages
- Health Savings Account (HSA), Dependent Care FSA and Dependent Care FSA match
- Employer Paid Insurance: Basic Life and AD&D (employee, spouse, child), Short-Term and Long-Term Disability Coverage
- Voluntary Insurance: Life and AD&D, Accident, Long Term Care, Critical Illness, Hospital Indemnity, Pet Insurance, Legal Services
- Employee Assistance Program (EAP)
- 401(k) with employer matching
- Student Loan Repayment Reimbursement
- Vacation, Personal Choice Days (PCD), Sick Time
- Paid Parental Leave
- Company paid Holidays
- Wellness Reimbursement
- Subsidized Parking and Public Transportation
- Financial Well-being Program
- Professional Membership Reimbursement
- Employee Discount Programs
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