Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Asset Information Analyst creating, maintaining, and managing master asset information for Anglian Water. Collaborating across teams to transform and assure asset lifecycle information.
Responsibilities
- Create, maintain and manage master asset information across the asset lifecycle
- Transform and migrate legacy information into assured and trusted master asset information
- Maintain Operating & Maintenance information, engineering drawing content and support compliance with BS EN ISO 19650
- Collaborate with our capital delivery and operations teams, support internal/external information requests, analyse/report on information performance and promote the value of master information and safer ways of working.
Requirements
- Experience with BS EN ISO 19650 (standards and/or certification desirable)
- Proficiency with CAD/engineering or enterprise environments; EDMS tools (For example: Autodesk tools including AutoCAD and Autodesk Construction Cloud, Bentley ProjectWise or Asite)
- Strong Microsoft 365 skills (incl. Visio) and reporting with Power BI
- Data fundamentals and analytical mindset; can translate ideas into operational solutions.
Benefits
- Private health care
- Double-matched pension
- Virtual GP service for you and your household
- Life assurance at 8 times salary
- 26 days annual leave – rising with length of service
- Ability to buy more annual leave
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave
- Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
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