Life Sales Manager at Erie Insurance, training and guiding agents in life insurance sales and service. Promoting life insurance and annuity products while managing agent relationships across designated territories.
About the role
- Inbound Sales Specialist supporting customer onboarding in a Fintech startup. Handling customer inquiries and upselling solutions to improve international payments for SMEs.
Responsibilities
- Act as the first point of contact for inbound leads, combining consultative sales with hands-on customer onboarding.
- Guide prospects and customers from a technical and product perspective.
- Help them successfully onboard and set up the platform, and proactively identify upselling opportunities based on customer needs.
- Handle inbound sales inquiries from Swiss and German speaking prospects (if possible also French) and guide them through the product from a technical and business perspective.
- Support customers during the entire onboarding and setup process, ensuring a smooth and successful start with amnis.
- Understand customer needs and pains and match suitable amnis solutions, including FX, payments, cards, and additional services.
- Convince and upsell customers through value-based product pitching during onboarding and ongoing usage.
- Collaborate closely with sales, operations, compliance, and product teams.
- Contribute to internal improvements to continuously enhance customer experience and processes.
Requirements
- Strong (near-native) (Swiss-) German speaking and good English skills (company language is English). French would be a plus.
- Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, Fintech or Payment
- Affinity for consultative / solution-oriented selling
- Interest in or basic knowledge of payments, FX or payment cards
- Strong communication and presentation skills, with the ability to explain technical topics in a clear way
- Ability to work independently and manage multiple customer interactions
- Team player mentality with a hands-on attitude
Benefits
- Attractive working conditions in a young, dynamic, and international team
- Professional environment in a rapidly growing European Fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, Netherlands, and Austria
- Part-time schedule possible 80% min.
- Development opportunities within the company
- Budget for external courses, training and professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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