Senior Director of Enterprise Strategy at Zelis modernizing healthcare financial experiences. Driving strategic development and competitive positioning across various business units.
About the role
- Regional Director responsible for driving brand integrity and client experience across luxury retail locations. Leading store teams to maximize sales and operational excellence for AMIRI in the West region.
Responsibilities
- Provide strategic leadership and guidance to General Managers to ensure alignment with brand vision and regional sales objectives.
- Drive top-line performance across stores through clienteling, exceptional service standards, and high-impact sales coaching.
- Conduct regular store visits to review performance, assess visual merchandising execution, and ensure compliance with the brand’s service protocols.
- Foster a culture of excellence, accountability, and continuous development through personalized coaching and leadership.
- Collaborate with corporate teams (merchandising, VM, HR, etc.) to execute seasonal directives and regional initiatives.
- Analyze regional KPIs, client data, and sell-through to inform business decisions and drive conversion and productivity.
- Ensure consistent adherence to operational standards including inventory accuracy, presentation, and loss prevention.
- Oversee talent acquisition, succession planning, and team development to build high-performing store teams.
- Act as the brand ambassador in-market, representing the company at events and fostering local client relationships.
- Lead and support new store openings, pop-ups, and special projects across the region.
Requirements
- Strong leadership and business acumen within a luxury retail or fashion environment.
- Deep understanding of clienteling, elevated service, and the customer journey in luxury settings.
- Proven ability to manage multi-store operations and drive sales through people development and strategic planning.
- Exceptional communication, relationship management, and team-building skills.
- Fluent in performance metrics, CRM usage, and luxury customer behavior analytics.
- Proficiency in retail systems including POS, inventory platforms, and reporting tools.
- Polished presentation, with a refined eye for detail and brand alignment.
- Bachelor’s degree in Business, Fashion Merchandising, or related field.
- 7–10 years of luxury retail experience, including 3+ years in a regional or multi-store management role.
Benefits
- Bonus eligible
- Full package health benefits
- 401(k)
- Paid vacation
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