Account Manager responsible for managing daily client service needs in Property & Casualty brokerage. Handling renewals, claims management, and communication with clients and producers.
About the role
- Gerente de Contas at Amigo Tech managing key healthcare client relationships and improving client efficiency. Focused on client retention and upselling opportunities in a dynamic environment.
Responsibilities
- The Account Manager should maintain strong interpersonal relationships with the internal team to support issue resolution and with external contacts to ensure positive client outcomes.
- Must have good communication, analytical skills, organization, and time-management, and be open to learning and committed to gaining in-depth knowledge of the company’s products and processes.
- Disciplined in organizing and executing tasks.
- The role is focused on retaining clients within their portfolio, driving upsell sales, and maintaining relationships that generate referrals.
- Available for on-site visits to clinics and equipped for effective home-office work.
Requirements
- Experience with ERP tools for recording activities and executing workflows, as well as to facilitate familiarity with the company product (Amigo Clinic).
- Proficiency in managing Google Calendar.
- Preferable knowledge or experience in the healthcare sector to ease understanding of the business.
Benefits
- Health insurance (SulAmérica): taking care of your health is essential — access to a solid plan to keep you well.
- Dental insurance (SulAmérica): to keep your smile healthy and bright.
- Meal/Food allowance via Swile: your meal and/or grocery allowance on a single convenient, modern card. Because good energy starts with a good meal.
- Sesc benefits: access to services offered by the Social Service of Commerce (Sesc) for workers in commerce, services and tourism (and their dependents).
- Childcare assistance: support for employees with young children, providing greater peace of mind and work-life balance.
- Eyewear allowance: assistance to help with vision-related expenses for work or daily life.
- Commuting allowance or fuel via Swile: choose how you travel, whether by public transport or by car.
- Open English discounts: special discounts to boost your English or Spanish and communicate globally.
- TotalPass: greater freedom to care for body and mind with easy access to partner gyms and studios.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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