Compliance LOB Senior Advisor assessing regulatory risk for AUB Lines of Business. Advising on compliance risks and consulting with business units for effective controls in Richmond, VA.
AI
Hybrid Associate Business Compliance Specialist
Posted 4 days ago
About the role
- Associate Business Compliance Specialist providing compliance advice and managing administrative processes for American Family Life Insurance Company in a hybrid work environment.
Responsibilities
- Provide a full range of compliance advice and services with specialist knowledge in support of American Family Life Insurance Company.
- Manage our administrative processes and knowledge resources such as mailboxes and our SharePoint site.
- Research and conduct investigations to coordinate written complaint responses for complainants, insurance departments and other regulatory agencies.
- Proactively identify underlying issues and/or trends that may present additional risk or impact to corporate mission, vision and values by acting as a liaison with business partners.
- Investigate non-complex fraud allegations.
- Evaluate internal control reports and propose changes or updates to policies and procedures accordingly.
- Handle non-complex DOI reporting.
- Oversee record retention schedules and business continuity plans for the team.
- Work with business partners to develop and maintain processes and procedures to facilitate the timely and accurate execution of various changes or enhancements.
Requirements
- Demonstrated experience providing customer-driven solutions, support, or service.
- Basic knowledge and understanding of insurance principles.
- Demonstrated experience communicating both verbally and in writing with people of diverse cultures, education, and backgrounds.
- Demonstrated experience in effective professional business writing.
- Demonstrated experience with Microsoft Office applications and other advanced workflow tools.
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
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