Vice President, Risk Reporting 2nd Line of Defense Lead Analyst at Citi overseeing risk management analytics. Design and implement comprehensive reporting for credit risk management.
About the role
- WC Claims Resolution Specialist for Amerisure managing medium to high severity workers’ compensation claims. Collaborating with legal counsel and partners to ensure effective claim resolution.
Responsibilities
- Manage workers’ compensation claims for insureds with loss-sensitive insurance programs
- Conduct thorough investigations, evaluate claims, and ensure effective resolution while delivering exceptional customer service
- Build robust relationships demonstrating strong analytical, negotiation, and communication skills
- Collaborate with legal counsel to manage litigated claims
- Develop and execute proactive claim resolution strategies
- Establish and maintain accurate claim reserves, ensuring clear communication with the insured
- Identify and engage external resources as needed
- Partner with insureds, medical providers, and injured workers for safe timely return to work
- Collaborate with agents, policyholders, and internal stakeholders to analyze claims trends
- Prepare and deliver detailed claim summaries and analyses
- Mentor and train other claims handlers.
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 5 years of experience handling workers’ compensation claims of medium to high level of severity/complexity
- Ability to obtain appropriate state licensing as required
- Proficient computer skills required including Microsoft Office Suite
- Strong analytical skills and attention to detail.
- Excellent verbal and written communication skills with the ability to interact with internal and external customers.
- Ability to travel overnight up to 15%.
Benefits
- comprehensive health and welfare benefits
- 401(k) savings plan with profit sharing
- generous paid time off programs
- flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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