ServiceNow Developer responsible for designing, implementing, and maintaining CMDB solutions across Sun Life’s infrastructure estate. Collaborates with teams to gather requirements and translate them into solutions.
AL
Hybrid ServiceNow Technical Architect
Posted 2 weeks ago
About the role
- ServiceNow Architect leading platform architecture and driving optimization at Ameriprise India LLP. Focused on scalability, security, and development standards across ServiceNow modules.
Responsibilities
- Lead the overall ServiceNow platform architecture
- Own the ServiceNow roadmap and align platform capabilities with business and enterprise architecture priorities
- Define and enforce governance standards, development frameworks, and best-practice guidelines
- Act as the technical lead across key ServiceNow modules
- Optimize asset lifecycle processes, data models, and automation workflows
- Perform hands‑on development
- Collaborate with product owners, stakeholders, and process teams to define requirements and implement scalable solutions
Requirements
- Strong hands‑on expertise across ServiceNow modules
- Deep understanding of ITIL and integration patterns
- Advanced ServiceNow certifications are highly preferred
- Preferred certifications: CSA, CIS (EA/ITSM/ITOM/ITAM), CAD; CTA is a plus
- Cloud certification (AWS, Azure or GCP)
Benefits
- Inclusive and collaborative culture
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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