IT Operations role at DRÄXLMAIER managing IT service requests and incidents, providing first level support and documenting procedures.
About the role
- Intern supporting property payment operations in a team that enhances customer experience at American Tower. Processing ownership changes and payment discrepancies in a fast-paced environment.
Responsibilities
- Assist our team with responsibilities aimed at enhancing the customer experience and identifying the optimization of internal processes.
- Support our programs, teams, vendors, and cross-functional partners by processing ownership changes, researching payment discrepancies, processing owner reimbursement, job shadowing, and much more.
Requirements
- Enrollment in a Bachelor's degree program, preferably Business Administration, Finance, Accounting, or Economics.
- An interest in the wireless tower industry, real estate, finance, or law.
- Strong organizational skills and a willingness to manage tasks in a high-volume environment.
- An ability to participate in professional meetings with employees at multiple levels.
- Strong written and oral communication skills.
- Capable of working independently within the Microsoft Office suite, including Word, PowerPoint, Outlook, and basic Excel functions; Salesforce and Oracle skills are a bonus.
Benefits
- Healthcare coverage
- 401(k) savings plan
- Paid time off
- Company holidays
- Sick leave
- Parental leave
- Access to an Employee Assistance Program focused on mental and financial wellness
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