Service Center Manager overseeing daily operations in manufacturing facility in Austell, Georgia. Responsible for business development, customer satisfaction, and operational strategies.
About the role
- Veterinary practice manager ensuring smooth operations and leadership across various UrgentVet clinics. Responsible for team management, operational support, and special projects.
Responsibilities
- The PM Pro is responsible for day-to-day hospital operations at their assigned locations, and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc.
- People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
- Special Projects: the PM pro will work in partnership with the Regional Director of Operations on special projects, as assigned by leadership.
Requirements
- Prior veterinary experience required.
- Bachelor’s degree in business or related field required. Will consider directly related experience in lieu of education.
- A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team.
Benefits
- Opportunity for career advancement as UrgentVet continues to grow and expand clinic locations throughout the country
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Paid Parental Leave + Paid Maternity Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Scrub allowance
- Hands-on and E-training
- Professional growth opportunities
- Bonus potential based on performance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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