Senior Claims Adjuster leading the auto claims process at American Freedom Insurance. Assessing and resolving complex claims while collaborating with various stakeholders and training junior staff members.
Responsibilities
Assess and resolve all types of auto claims with moderate supervision, focusing on coverage, liability, and damages
Use sound judgment to analyze claim exposure and determine the best course of action
Manage claim expenses while ensuring favorable outcomes
Work closely with all parties involved in the claim process
Identify opportunities to enhance efficiency and effectiveness
Document and communicate claims activity clearly and efficiently
Review the work of less experienced personnel and provide training as appropriate
Requirements
At least 3 years of experience in personal auto claim processing
Strong problem-solving skills and attention to detail
Proficiency with technology and excellent communication skills
Spanish fluency is a plus
A positive, team-oriented attitude and "street smarts"
Superior skills in coverage analysis and negotiation
Bachelor/Associate Degree a plus
Benefits
401K with up to a 6% company match
Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans
Dental and vision coverage
Access to telemedicine services
At Least 6 Paid Holidays
PTO that can be used for vacation, personal, or sick time
Separate personal days for sickness, family needs, appointments or personal matters
Paid training, state licensing reimbursement, and opportunities for advancement
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