Implementation Specialist managing a portfolio of journals with a focus on quality assurance. Collaborating with global teams and improving workflows in publishing operations.
About the role
- Senior Implementation Engineer deploying and integrating hospitality solutions for Amadeus. Handling complex technical issues and managing customer engagements in Pune.
Responsibilities
- Deploy and integrate hospitality solutions
- Troubleshoot complex technical issues
- Collaborate with Product and Technical teams
- Set up and manage test and production environments
- Ensure maintenance of product implementation catalogue
- Act as subject matter expert for customer engagements
Requirements
- Min 12+ years experience
- Bachelor’s degree, Master preferred
- Understanding of Central Reservation System, Channel Management, GDS, Rates Mapping, and Guest Management System
- Experience with API integrations
- Background in software development or systems engineering is a plus
- Advanced technical troubleshooting skills
- Experience liaising with cross-functional teams
- Excellent communication and presentation skills
- Ability to mentor and support junior team members
- Ability to propose process improvements
Benefits
- Diversity & Inclusion initiatives
- Equal opportunity employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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