Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Product Owner managing the Partners Portal at IC Markets, enhancing partner engagement and operational efficiency. Collaborating with cross-functional teams in a dynamic FinTech environment.
Responsibilities
- Responsible for managing and enhancing the company’s partners platform, ensuring it supports business growth and delivers a seamless experience for partners worldwide.
- Collaborate closely with Partners, Marketing, Compliance, and Development teams to improve partner acquisition, retention, and engagement.
- Gather and analyze partner feedback , market trends , competitor offerings , and internal requirements to define new features and platform improvements.
- Work closely with cross-functional teams including Partners, Marketing, Compliance, and Development to ensure the portal meets business and operational needs .
- Design and optimize partner onboarding flows , ensuring a smooth and compliant registration and activation process.
- Improve transparency and usability of partner reporting, dashboards, commissions, and performance tracking tools.
- Collaborate with internal teams to enhance affiliate tracking , referral tracking , and attribution models .
- Ensure the platform supports partner lifecycle management , including onboarding, activation, retention, and performance monitoring.
- Conduct product demonstrations , training sessions , and presentations for internal stakeholders and partner-facing teams.
- Monitor partner platform performance and identify opportunities to improve usability, automation, and efficiency.
- Ensure the Partners Portal complies with regulatory requirements , internal policies, and security standards.
- Work in an Agile environment , participating in sprint planning, backlog grooming, and continuous delivery cycles.
Requirements
- Bachelor’s degree in Business, Finance, Computer Science, Marketing, or a related field.
- 3+ years of experience as a Product Owner, Business Analyst, Product Manager, or Affiliate Managers , preferably within a forex, fintech, or financial services company.
- Strong understanding of IB and affiliate programs , referral systems, and partnership models in the brokerage industry.
- Experience working with affiliate tracking systems or partner portals .
- Strong analytical skills with the ability to translate partner and business needs into product requirements.
- Familiarity with web platforms, APIs, tracking systems, and reporting dashboards .
- Strong communication and stakeholder management skills.
- Ability to explain technical concepts to non-technical stakeholders.
- Experience working in Agile/Scrum environments .
Benefits
- Competitive Pay – We value you , not just your role. Our compensation reflects the skills and experience you bring to the table.
- Career Growth – Your journey is important. We’re here to support your development with ongoing learning and clear paths to advancement.
- Work-Life Balance – Time to rest is time to thrive. With 22 days of annual leave, your personal life is respected and prioritized.
- Wellness & Healthcare – Health comes first. Enjoy 12 paid sick days and full medical insurance coverage after 6 months—because your well-being is our priority.
- Future Security – We’re invested in your tomorrow. Access our provident fund after 6 months for peace of mind down the road.
- Snack Hub – We care about your daily comfort. Our fully stocked kitchen keeps you energized with fresh fruit, snacks, and beverages.
- Lunch on Us – Nourishment and connection matter. Enjoy a delicious daily lunch buffet with teammates.
- Paid Overtime – Your extra effort doesn’t go unnoticed. We recognize and reward the time you put in.
- Learning & Development – We believe in your potential. Dedicated budgets support your upskilling and curiosity.
- Referral Bonus – People matter here. Bring in great talent and get rewarded for growing our community.
- Team Spirit – Culture is everything. Join a team that celebrates together through events and team-building activities.
- Fitness & Recreation – Stay active and refreshed with access to gym facilities, organized sports, and relaxing spa treatments.
- Unwind Fridays – We’re human too. Enjoy a relaxed Friday drink with colleagues to close the week on a high note.
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